At Indiamartshoping, we strive to provide quality products and customer satisfaction. Please read our return and refund policy carefully before making a purchase.
1. Returns and Refunds
- We do not provide any replacement or exchange under any circumstances.
- Returns will be accepted only in case of damaged or defective products received by the customer.
2. Reporting a Return
- As we will not provide any replacement or exchange, if you received any damaged or defective products, you should inform us within 48 hours of receiving the product to raise a return request. Once we approve the return, you should send back the product to the address from which it came to process the refund.
3. Return Conditions
To be eligible for a return:
- The item must be unused and in its original packaging.
- Proof of damage (such as a photo or video) must be provided via email or WhatsApp.
- The return shipping charges will be borne by the customer unless otherwise stated.
4. Refund Process
- Once we receive and inspect the returned product, we will notify you regarding the status of your refund.
- If approved, the refund will be credited to your original payment method within 7–10 business days.
5. Non-Returnable Items
The following items are not eligible for return or refund:
- Products that are used or damaged after delivery.
- Items returned without prior communication and approval.
6. Contact Us
For return requests or further assistance, please contact us at:
📞 9882971724
📧 kamal.krishan8@gmail.com